Orders
Below are some of are common questions about orders
How do I make a purchase?
You can easily place your order directly on our website. If you need any help or have questions while ordering, just chat with us on WhatsApp, and we’ll be happy to assist you.
How do I know if my order is confirmed?
After your order is successfully placed on our Shopify store, you’ll see a confirmation message on the checkout page and also receive a confirmation email with your order details.
If you don’t see the email, please check your spam folder or reach out to us on WhatsApp.
Can I change my shipping address after my order is placed?
Yes, you can! Just message us on WhatsApp as soon as possible to update your shipping address. We’ll let you know if there’s any change in the delivery fee and help you balance it smoothly.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
Yes, we do! We ship internationally to all countries.
When will my order be shipped?
Ready-to-ship items: within 24–48 hours.
Custom units: up to 5 working days.
What is your return policy?
Returns are accepted within 24 hours if the issue is from our end.
Conditions apply:
- Item must be unused (no makeup stains, perfume, or signs of wear)
- Lace must be untampered
How long will it take until I receive my order?
Delivery time depends on your location and shipping company, but orders are usually delivered within 5–10 working days after shipping.







